Capability building and Professional Learning
Services
Capability and professional learning
A single workshop can open a door, but real change happens over time. Whether it’s a focused engagement or something longer, I work alongside people – individually or in teams, in person on online – to develop skills and practices that last.
My approach
I start with where you are, respect what you already know, and help you build from there. I’m not coming in with a fixed program. I’m working out what will make the biggest difference for you and shaping the engagement around that.
I’m not interested in being the expert in the room. I’m interested in the room becoming more expert.
Formats
One to one coaching
Whether you’re navigating a significant change, stepping into a new role, or trying to make sense of what AI means for your work, this is space to think out loud with someone who will push back, hold you accountable, and draw on deep experience in education and information practice. It’s part coaching, part mentoring — focused entirely on where you are and where you want to get to.
Small group programs
Groups bring knowledge with them. My role is to introduce frameworks that give that knowledge structure, then facilitate the conversations that turn it into shared practice. The result is a team that has worked through a challenge together — with a common language, a clearer approach, and the confidence that comes from having figured it out collectively rather than being told what to do.
Embedded support
Some challenges need more than a workshop. Over weeks or months, I work alongside you as a thinking partner and critical friend — available when decisions are live, not just in scheduled sessions. The goal is always to leave you stronger than I found you: better equipped to handle the next challenge without needing to call me.
A particular area of depth: learning networks and information management
My doctoral research explored how professionals learn through connections — how they find trusted sources, stay current in fast-moving fields, and turn information into practice. This isn’t just theory; it’s something I help people do practically, and it’s relevant to anyone in a knowledge-intensive role.
How engagements are structured
Some engagements are structured programs with regular sessions; others are more fluid, responding to what comes up as the work unfolds. The format always fits the need.
Discuss capability building
Tell me about your team, your context, and what you’re trying to change — and I’ll put together an approach that fits.